Our Protocols

Our Service Commitment

Here at Harry’s Shoes Plus our team is dedicated and passionate about what we do and about doing it better than anyone else. We are approachable and helpful and often assist our clients in making sure that what they order is best suited to their needs. We stand by the quality of our products and guarantee that we will replace at no expense to the client any product that does not meet our supply standard.

Our Freight Policy

Our preference is to deliver Free-In-Store but sometimes this is just not possible due to a variety of factors.

The following destinations are freight free providing the value of the order is above $2,000.00 exclusive of GST.

  • Victoria
  • (Excluding Melbourne Metro where minimum value is $500.00 pre-GST)
  • Southern NSW
  • Sydney Metro
  • Brisbane Metro
  • Adelaide Metro

All other dispatches are subject to a freight charge unless otherwise specified. If you have special arrangements with local carriers, we are happy to work with you to keep these costs to a minimum.

Please contact us if you would like more information on your destination’s current rates.

Our Return Policy

In Australia, all goods sold come with a warranty for fair wear and tear. If these goods are found to be faulty they will be replaced.